Increasing Customer Satisfaction Through A Reverse Logistics Management Program

Return & Reverse Logistics Management

Increasing Customer Satisfaction Through A Reverse Logistics Management Program
  • Best Inc. by
  • December 1, 2020

Reverse logistics refers to the process of moving goods backwards from their final destination to an earlier part of the supply chain. When running a business, it is inevitable to run into situations in which customers return their orders. This could be due to a variety of reasons, such as...

Which Component Of Reverse Logistics Would Be Suitable For Your Company
  • Best Inc. by
  • November 30, 2020

Reverse logistics involves all the actions needed to transport the flow of materials backwards in the supply chain, from the consumer destination back to the point of origin, such as the manufacture or distribution center. This flow is an important part of order fulfillment as it is often required due...

Why Is Reverse Logistics Important
  • Best Inc. by
  • October 31, 2020

Sometimes, when consumers purchase your products, it does not mean that it is the end of logistics. Some products can be reused, disposed of, or used to add value to other products. Because of that, monitoring your products’ life-cycle should be a continuous process. For example, some products are to...

A-Customer-First-Approach-Is-Needed-When-Handling-Returns.
  • Best Inc. by
  • September 1, 2020

Customer returns add up to so much every year that they could constitute a market of their own! Costing American companies millions of dollars every year, customer returns may be part and parcel of running a business but nevertheless can affect profit margins negatively. While it may be tempting to...

How To Get Reverse Logistics Right From The Start
  • Best Inc. by
  • August 1, 2020

How is your year looking as a business owner? When billions of dollars are generated in total sales, retailers can be ecstatic. The more sales – the better. However, the number of returns also increases as sales increase. Reverse logistics are involved in 28% of purchases. This can equate to...

Reverse-Logistics-Management-Processes
  • Best Inc. by
  • June 2, 2020

Reverse logistics is crucial to having a successful online retail business. This will not only improve your sales but will help you attain customer loyalty as well. When reverse logistics is optimized, it will also allow retailers to spot products that are not selling well or in some cases, manufacturing...

Why-Reverse-Logistics-Plays-A-Big-Role-In-Supply-Chains
  • Best Inc. by
  • May 3, 2020

Though it may not seem so on first impression, reverse logistics are in fact a critical component in supply chains. With the availability of reverse logistics, companies can improve customer satisfaction, reduce losses, and even have a positive environmental impact. Reverse logistics refer to the monitoring of the life-cycle of...

Understanding-The-Basics-Of-Reverse-Logistics
  • Best Inc. by
  • May 3, 2020

In e-commerce, you not only have to have a great product, market and advertise it, sell it, and deliver it – you also have to be prepared to handle returns or defective items. While this last step of the selling process may be often overlooked by businesses, it can easily...