A Customer-First Approach Is Needed When Handling Returns

Return & Reverse Logistics Management

A-Customer-First-Approach-Is-Needed-When-Handling-Returns.
  • Best Inc. by
  • September 1, 2020

Customer returns add up to so much every year that they could constitute a market of their own! Costing American companies millions of dollars every year, customer returns may be part and parcel of running a business but nevertheless can affect profit margins negatively. While it may be tempting to...

How To Get Reverse Logistics Right From The Start
  • Best Inc. by
  • August 1, 2020

How is your year looking as a business owner? When billions of dollars are generated in total sales, retailers can be ecstatic. The more sales – the better. However, the number of returns also increases as sales increase. Reverse logistics are involved in 28% of purchases. This can equate to...

Reverse-Logistics-Management-Processes
  • Best Inc. by
  • June 2, 2020

Reverse logistics is crucial to having a successful online retail business. This will not only improve your sales but will help you attain customer loyalty as well. When reverse logistics is optimized, it will also allow retailers to spot products that are not selling well or in some cases, manufacturing...

Why-Reverse-Logistics-Plays-A-Big-Role-In-Supply-Chains
  • Best Inc. by
  • May 3, 2020

Though it may not seem so on first impression, reverse logistics are in fact a critical component in supply chains. With the availability of reverse logistics, companies can improve customer satisfaction, reduce losses, and even have a positive environmental impact. Reverse logistics refer to the monitoring of the life-cycle of...

Understanding-The-Basics-Of-Reverse-Logistics
  • Best Inc. by
  • May 3, 2020

In e-commerce, you not only have to have a great product, market and advertise it, sell it, and deliver it – you also have to be prepared to handle returns or defective items. While this last step of the selling process may be often overlooked by businesses, it can easily...